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When will my order be shipped?

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We ship nationwide from from all 3 branches Monday to Friday, and normally on the same day if ordered before midday or next day if ordered in the afternoon. We'll email you tracking details as spoon as they are available.

What if the product I want is Out of Stock at my closest Branch?

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We ship nationwide from from all 3 branches Monday to Friday, and normally on the same day if ordered before midday or next day if ordered in the afternoon. So, if you are in the South Island and stock is in Auckland then we will ship from Auckland for you.

When can i pick up my Click and Collect Order?

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Your order will be ready for collection within 4 hours. We will email you once its packed and ready to be collected.

What if my Click and Collect order is coming from another branch?

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We pack and ship stock between branches on a Friday, They normally arrive the following Tuesday.
We'll email you once your order is ready to be collected.

I can find a Product in your catalogue but I can't find it in the shop?

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If you can't find Products in our Shop please contact us so we can help.

What if the product I want is Out of Stock Nationwide?

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We manufacture product daily as well as receive product from our Global Partners on a regular Basis.
If you would like to know when a Product will be available please Contact Us
We can also place on Back Order for you. We require a 50% deposit when you place the order.

I am looking at your Mandrel Bends - What does CLR mean?

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CLR is "Centre Line Radius" it is the radius that the bend is bent on. For example 76mm CLR is the distance from the centre of the circle to the centre of the tube. For a U Bend or 180 degree bend the CLR x 2 is the distance between the centre of each leg.

Still have questions? Email us at online@autobend.co.nz